Services

Our Services

IT Consulting

Looking for a starting point, a technical tender invitation document or just a sounding board, TekNet is here to help.

IT Support & Maintenance

Our Support and Maintenance services included; fixed, hourly, proactive and back-up plans.

Hardware & Software

Our IT consultants ensure that you get the most reliable hardware / software at the best possible cost.

Internet & Security Services

We provide network-wide security and source ADSL, VDSL and/or fiber lines to manage our customers internet.

Server/Network Monitoring

Our server and network monitoring systems ensure your equipment is running at peak performance.

Secure Equipment Disposal

Equipment that is damaged or are beyond repair will be incinerated and a disposal certificate provided.

100000 +

Tickets Resolved

2200 +

Installed Networks

2000 +

Domains Registered

24 h

Emergency Support

TekNet's Cloud Solutions

We provide and build a range of cloud services including; Infrastructure as a Service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS).

Microsoft Office 365

Microsoft Office 365 gives you the tools that your business needs any time and any place.

Application development

Whether you are developing an application for web or mobile we have your covered.

Scalability

We deliver the right amount of IT resources for your business, exactly when it’s needed.

Multi Domain Hosting

We provide a variety domain and sub-domain hosting services for any size organisation.

Web mail service

TekNet provides customers with web mail, POP3, IMAP and Microsoft Exchange services.

Back-up & recover data

TekNet ensures your data is securely backed-up and can be easily recoverable.

Search for your domain

Find your perfect domain name for your business.

Once you have sourced your domain name, get in touch with our technical team and they will set-up your account within 24 hours.

Check more domain

IT Maintenance and Support Services

Whether you are a SME, Large Enterprise or a Government entity, TekNet Solutions has the right IT maintenance and support services for your business.

SME

As a SME you need a system that will support you as your company grows. We also know that IT costs can spiral with some providers, but rest assured at TekNet we will grow your system as your business grows. We will look to future eventualities so you do not have to continually have to worry about expansion.

Large Enterprise

As a large enterprise your IT systems are paramount to the successful running of your business. Our 20+ years of experience will provide you with the assurance that TekNet will maintain, upgrade and grow your systems locally, nationally and worldwide.

GOVERNMENT AND SCHOOLS

TekNet Solutions is both ISO 27001:2013 and ISO 9001:2015 certified. We have worked with various education institutions and government bodies. We understand data protection and have our own certified GDPR practitioner. We are accustom to government requirements and understand the need for the RFP process.

E-mail and Website Hosting

We provide E-mail and Website Hosting for any size organisation.

PLESK Control Panel

TekNet uses Plesk, a commercial web hosting platform with a control panel that allows a us to set up new websites, reseller accounts, e-mail accounts, and DNS entries through a web-based interface.

FPT Service

TekNet provides The File Transfer Protocol (FTP) a standard network protocol used for the transfer of files between a client and server on our computer network. We can even provide FTP over SSL.

Help Desk

TekNet has its very own support centre with a dedicated support line. Our talented engineers through our remote tools can help with your e-mail set-up, DNS records, website hosting and computer related issues.

Website Hosting

With both Windows and Linux servers we have the ability to host most websites. We can provide back-up services, SSL certificates, MySQL database support, FTP over SSL and much more.

Web mail & Microsoft Exchange

At TekNet we have variety of e-mail solutions for any size business. We provide a web interface to access your email and POP3, IMAP and Microsoft Exchange services. Our support staff will even help you set-up your accounts.

DNS & Domain Services

After you register a new domain name with us we will update our DNS servers with your domain name, it usually takes about 12-36 hours for the domain name servers world-wide to be updated and able to access the information.

Build Your Buisness

Not sure where to start? Let us help, get in touch today!

Lastest News

TekNet promotes Stay Smart Online

17.Oct.2018 ByJohn0

TekNet teams up with Bigfoot Creative

17.Oct.2018 ByJohn0

TekNet Solutions soon to celebrate 20 years in Business

30.May.2018 ByJohn0

Frequently Asked Questions

Do I need a maintenance contract in order to receive support?

No – TekNet offer a time and materials based service, where clients can take advantage of our technical skills in determining faults, providing corrective action or in a consultancy or network design capacity.

All hours are charged for at our published non-contract holder rates. Please get in contact with us to discuss your requirements and discuss rates.

Your privacy is very important to us and so all parts replaced during any corrective action and repair are returned to you after the job has been completed; unless you wish us to dispose of them in a secure and environmentally friendly manner.

Do you offer annual contracts for support and maintenance?

Yes – An annually charged fixed cost service encompassing units under a 4 hour and 8 hour arrangement. This service provides the highest level of service offered by TekNet and provides our clients with the pinnacle of technical support. Customers entering into this contract will be entitled to the highest priority of response rates, access to our technical arena and be able to log calls with our helpdesk 24 hours a day, 7 days a week*.

Customers of Fixed contract services are also able to benefit from quarterly or half yearly maintenance visits for proactive servicing of their equipment.

How does your 'Backup Monitoring' work?

All clients who subscribe to any TekNet maintenance scheme and have compatible software can request to have their backup software monitored. The backup monitoring will be in the form of a daily email message from your server to our helpdesk service, where we can ensure that the backup is successful. If there are any more than two consecutive failures, a call will be automatically scheduled for analysis by our engineers, for corrective action.

This service is invaluable in ensuring that your daily backups work on a consistent basis, and assist you with business continuity should any disaster befall your organisation.

This service is provided without charge provided you are a current maintenance holder of any of the schemes.

Will you donate my old computers to charity?

Yes – Personal Computers that are working units, but have been replaced by clients for performance reasons only will have their hard disks wiped and the original operating system reloaded from scratch. These units will then be offered to any of the numerous charities supported by TekNet.

If you wish to be a future recipient of any of the units, please contact Becky, who will be pleased to retain your details for future consideration.

Do you offer Internet access?

Yes – By ordering your ADSL, VDSL or Fibre service through TekNet, we are able to co-ordinate all of the installation aspects and manage the whole end-to-end service on you behalf.